Sometimes people find that they are spending a lot of their time in repetitive and uninspiring tasks when their real talents aren’t being used to the full by the organisation. Or that their time is continually wasted by others.
Whatever your situation, if you want to make changes, then you need to set objectives!
You may well be familiar with the concept of setting SMART objectives but how often do you actually do it?
Remember: Before you set yourself an objective ask yourself the question:
An example of a normal (non-SMART) objective would be:
Our goal is to improve the way we handle customer complaints
An example of a SMART (that is, effective) objective would be:
Our goal is to handle all customer complaints efficiently and courteously within 72 hours of receiving them starting from January 2005
If your objectives are not clear, then they cannot be measured and if they cannot be measured, you will never know when you have reached them! Neither can interim monitoring and assessment take place, nor really useful follow-up action. You will end up wasting time yet again!!
Consider the objectives of your job. Invest some of your precious time in checking to see if they are SMART or rewriting them if they are not.
This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time.
This Delegation Time Management training course is designed to help people working under pressure in hectic work environments to manage their time proactively; to work smarter - not harder - and achieve better results and greater satisfaction.